of Microsoft is not exactly a compliment once the full details are properly disclosed. Let me explain: I was attempting to pull off some addresses out of MS Access to import into Apple's Address Book but the export file just was not playing nice -- or rather the Excel export file wasn't playing nice. I was able to initially export a .xls file out of Access, but Excel just wouldn't export a workable file for Address Book. I utilized the "Save As" command trying Text (Tab delimited), CSV (Comma delimited), Text (Windows), and CSV (Windows), but nothing would work. I even resorted to importing into Yahoo's Address Book but that whole idea went sour fast after Yahoo required the file to be in its "approved" .csv format (it wasn't and ended up crashing the Yahoo Address Book code -- very cool indeed). For some reason Apple's Address Book fared no better and refused to complete the final step of importing; the import window just refused to respond. Solution? You guessed it (or maybe you didn't)! How about importing into MS Entourage and exporting back out as a proper .csv file. Yeah, exactly. Well done Entourage on possessing the "smartness" to efficiently distinguish between the various fields and allowing me to assign each label to each respective heading. One import and one export later I'm back in Apple's Address Book ready to import -- and we are golden, like a charm, and not a worry lingering in the air. Apple: make Address Book more flexible. Microsoft: stop engineering your software in such a proprietary way that only your applications can play nice together. It's not funny, no one's laughing, and I don't like it.